Innovative Customer Experience and Service Solutions Designed for Brick-and-Mortar Chains
Innovative Customer Experience and Service Solutions Designed for Brick-and-Mortar Chains
Real-Time Feedback & Actionable Insights
Capture more feedback and resolve complaints instantly via the messaging apps millennials love using. Uncover insights in real-time at location and chain-level to improve customer experience.
Store-Specific Customer Service
Connect store staff with their local community via messaging and social channels to build loyalty at location-level. Handle multiple channels in one simple application in-store and/or in head office.
Online Reputation Management
Engage disgruntled customers before they complain on social channels while prompting more happy customers to post positive reviews. Review site aggregation and management COMING SOON.
Some ways ServiceDock helps you
Engage with Customers
Some ways ServiceDock helps you
Engage with Customers
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Live Actionable Customer Insights
Presented the Way Chains Want Them
Live Actionable Customer Insights Presented the Way Chains Want Them.
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