We Make Handling Customer Feedback and Service Easy for Brick and Mortar Businesses
We Make Handling Customer Feedback and Service Easy for Brick and Mortar Businesses
Is Poor CX Causing Your Customers To Go Elsewhere?
Identify & Resolve Complaints in Real-Time
90% of customers who have a negative experience never return and many share their thoughts with friends or online, which damages your brand.
Strengthen customer loyalty using our messaging-based solutions to capture more customer feedback and follow up with unhappy customers in real-time.
Create a Customer-Centric Culture
Live Actionable Insights for All Managers
Improving CX culture in large brick and mortar businesses is challenging, particularly if you’re relying on infrequent mystery shopper reports.
Our A.I. powered dashboard delivers live customer insights to managers at all levels of the organisation and creates CX competition to drive improvement.
Customer Engagement that Increases Conversions
Aggregate All Channels in One Dashboard at Local & HQ Level
Millennials don’t want to make phone calls and it’s difficult to stay on top of the myriad of digital channels consumers use.
We bring all the key digital channels into one simple dashboard that makes it easy for your teams to engage customers looking to do business with you.
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